Effective Date: July 29, 2025
TOM Convention ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at tomconvention.com (the "Site"), sign up for updates, purchase tickets, participate in our events, or use our question submission form. By using the Site or our services, you consent to the practices described in this policy.
1. Information We Collect
- Personal Information: We may collect your name, email address, phone number, billing address, and payment details (such as credit card information processed via Stripe) when you sign up for email updates, purchase tickets, or register for events. When you use our question submission form, we may also collect your name and questions you submit to panelists.
- Usage Data: Automatically collected information includes IP address, browser type, device information, pages visited, and timestamps. This may include browser information for rate limiting purposes on forms.
- Event-Related Data: Photos, autographs, or other interactions at the event may involve collection of additional personal details with your consent.
We do not intentionally collect information from individuals under 18 without parental consent.
2. How We Use Your Information
- To provide and improve our services, such as sending event updates, processing payments, managing registrations, facilitating Q&A sessions during TOM Convention, preventing spam and ensuring fair participation.
- To communicate with you about TOM Convention, including promotions, contests, and giveaways.
- For internal analytics, security, and compliance purposes.
- To comply with legal obligations.
3. Sharing Your Information
We may share your information with:
- Service providers like Stripe for payment processing (Stripe's privacy policy applies to their handling of your data) and Google for data storage (Google's privacy policy applies to their handling of your data).
- Event partners or vendors for logistical purposes (e.g., hotel discounts).
- Legal authorities if required by law.
We do not sell your personal information to third parties.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Storage
Your questions are stored securely using Google Sheets with appropriate access controls. We do not share your personal information with third parties except as necessary to operate the event.
6. Your Rights
- You may access, update, or delete your information by contacting us, including requesting deletion of your submitted questions.
- Opt out of marketing emails at any time via the unsubscribe link or by emailing us.
- Opt out of question submission at any time.
- Contact us with privacy concerns.
- Residents of certain jurisdictions (e.g., GDPR for EU users or CCPA for California users) may have additional rights, such as data portability or erasure requests.
7. Cookies and Tracking
We use cookies for site functionality and analytics. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our Site may link to external sites (e.g., social media). We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this policy periodically. Changes will be posted on the Site with the updated effective date.
Contact Us
If you have questions about this Privacy Policy, contact us at hello@tomconvention.com.